• Nate
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    662 years ago

    They’ll get a slap on the wrist fine that nowhere near accounts for the amount of money they made doing this.

    • @Bluefruit@lemmy.world
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      422 years ago

      True but this also sets precedent for other cases which is an overall win. But i do wish the fines were bigger I agree with you there.

  • @silvercove@lemdro.id
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    432 years ago

    HP has one of the worst customer experiences out there. I don’t understand why people keep buying HP trash.

    • Dudewitbow
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      112 years ago

      People use it because hp printers are cheap, but the users dont know what they are putting themselves into by buying hp.

    • MxM111
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      2 years ago

      By itself there is nothing immoral in software lock, but the way it is used here is immoral. It is common understanding and expectation that the scanner should work if there is no ink, thus locking scanner is doggy technique. Locking printer if you do not have ink, however, is totally fine, since it prevents printer damage.

        • 𝒍𝒆𝒎𝒂𝒏𝒏
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          52 years ago

          I miss old printers that would offer to print in black & white or composite black depending on which cartridge is low ☹️

          • CMLVI
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            232 years ago

            70% of the time, they’re different sizes. And if they aren’t, then the little chip on them let’s the printer know it isn’t the correct cartridge.

            If only it were so simple…

            • Ragnell
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              42 years ago

              If someone ever made dummy cartridges they would sell nicely, I suspect.

              • @Darkassassin07@lemmy.ca
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                122 years ago

                HP has locked down their cartridges so much that even third party hack ones require extracting the chip from a genuine cartridge.

      • YeetPics
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        32 years ago

        It’s a legit use of DRM/software lock if HP gives you the printer to use (for free) when you buy some ink, but they’re charging for it and the ink.

        It’s function theft.

  • @phario@lemmy.ca
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    192 years ago

    I love how so many comments and replies ascribe some form of ‘guilt’ to this, as if HP employees would feel shame. This doesn’t really mean anything to a company that size.

    One of the great things about moving to the UK is that, despite all its problems, consumer protection Europe is so much better than in the US.

  • @pdxfed@lemmy.world
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    62 years ago

    And a hearty fuck you to HP Sales execs, may their children fritter their unearned stock grants on glow in the dark drink umbrellas.